A dedicated team in India,
working as part of yours
KStar runs managed BPO and KPO teams for businesses around the world — customer support, back-office, bookkeeping, research, analytics and more. Trained people, written processes, fixed monthly pricing, and the same no-surprises approach we take to building software.
Typical saving vs. hiring locally
From first call to team live
Scale up or down, no lock-in
Signed for every single seat
Hands, or heads — or both
BPO covers the everyday operational work. KPO covers the work that needs judgement. Most clients start with one and add the other.
Business Process Outsourcing
Customer support, data entry, bookkeeping, back-office and e-commerce operations — run by a trained, managed team that works your hours.
Knowledge Process Outsourcing
Research, analytics, financial modelling, compliance, documentation and QA — work that needs judgement, done by graduate-level specialists and reviewed by seniors.
Outsourcing without the usual headaches
We've been on the client side of bad outsourcing. This is the version we'd want to buy.
Managed, not freelancers
Every team has a lead, a written SOP, backup cover and weekly reporting. You get a service, not a person you have to babysit.
Tech-first outsourcing
We build software and AI for a living, so we automate the repetitive parts of your process instead of just adding more hands to it.
Your hours, covered
India overlaps with UK, EU, Middle East and APAC hours, and we shift for the US. Overnight and 24/7 rotas are available.
Security we'd sign off ourselves
NDAs, least-privilege access, no data on personal devices — the same controls we build for our regulated fintech clients.
Fixed monthly pricing
One number per seat, agreed up front. No hourly meter running in the background, no surprise invoices.
Start small, scale later
Begin with one person on a two-week pilot. Add people as the work grows, reduce with 30 days' notice.
From first call to a team that's live
Usually one to three weeks, with a two-week pilot before anything is locked in.
Pick the shape that fits the work
Every model is a fixed price agreed up front. No hourly meter, no surprise invoices.
Dedicated team
Full-time people, only on your business
Your own team members who work exclusively for you, inside your tools, on your hours.
- Full-time (160+ hours / month)
- Named team lead + backup cover
- Weekly reports against KPIs
- Best for ongoing operations
Part-time / shared
A fixed block of hours each month
The same people every month, for smaller or variable workloads that don't need a full seat.
- From 20 hours / month
- Same team every month
- Flexible mix of tasks
- Best for small businesses
Project-based
One job, fixed scope, fixed price
A one-off piece of work with a clear finish line — quoted up front, delivered on a date.
- Data clean-ups & migrations
- Research reports & dashboards
- Backlog clearance
- Fixed quote, fixed deadline
Your data, treated like it's ours
We build compliance and AML software for licensed financial firms, so we already run the controls most outsourcing providers only talk about.
Access is granted inside your own systems, at the lowest level that gets the job done, and removed the day someone rolls off. Nothing is copied to personal devices, and every person on your team has signed an NDA before they see a single record.
What's in place on every engagement
- NDA signed by KStar and by every team member
- Least-privilege access — your accounts stay yours
- No client data stored on personal devices
- Secure, monitored workstations and VPN where required
- Background-checked staff
- Audit trails wherever your tools support them
- Access revoked the same day someone rolls off
Who we run teams for
If it involves repeatable work or research, there's a good chance we've done it for someone in your sector.
The stuff people ask before they start
Start with one person.
See how it goes.
Tell us the tasks, the hours and the tools. We'll reply within a business day with a plan, a team and one fixed monthly price.