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Outsourcing/KPO
KPO — Knowledge Process Outsourcing

Analysts, researchers and specialists —
on your team, not your payroll

Research, analytics, financial modelling, compliance and technical documentation — the work that needs judgement, not just hands. Graduate-level specialists led by seniors, delivering to your standards and in your templates.

Get a KPO quote How outsourcing works
At a glance
What every KPO engagement comes with
  • Graduate-level analysts
  • Senior-reviewed deliverables
  • Your tools, your templates
  • Fixed monthly pricing
1 person
to start
2 weeks
pilot period
Monthly
terms after pilot
What we handle

KPO work we take off your plate

Pick one, pick several, or hand us the whole function. Every process gets a written SOP before we start.

Market & Competitor Research

Well-sourced research that answers the actual question — not a pile of links.

Market sizing & industry reports
Competitor benchmarking
Customer & survey research
Go-to-market briefs

Data Analytics & Business Intelligence

Dashboards and reports your team will actually open — built from your real data.

Power BI, Tableau & Looker dashboards
KPI & performance reporting
Data modelling & SQL
Ad-hoc analysis & insights

Financial Analysis & Modelling

Models, forecasts and investor-ready numbers from analysts who know the difference between a guess and an assumption.

Budgets & cash-flow forecasts
Financial models & valuations
Management accounts & variance analysis
Pitch deck & investor pack support

Compliance, AML & KYC Support

Regulatory support from a team that also builds compliance software for licensed financial firms.

AML / KYC screening & reviews
Obligation & regulation mapping
Policy & procedure drafting
Breach & incident registers

Legal & Contract Process Support

Paralegal-style support for document-heavy legal work. We support your lawyers — we don't replace them.

Contract abstraction & summaries
Document review & organisation
Legal & case research
Template & clause libraries

Technical Writing & Documentation

Clear SOPs, product docs and knowledge bases, written by people who understand the product.

SOPs & process documentation
Product & API documentation
Knowledge bases & help centres
Whitepapers & research summaries

AI Data Labelling & Annotation

Quality training data for your AI models — text, image and document annotation with QA built in.

Text classification & tagging
Image & document annotation
Model output review & rating
Dataset cleaning & QA

Software QA & Testing

Manual and automated testing by people who've shipped software — bugs found before your customers find them.

Manual & exploratory testing
Test case design & regression suites
Automation with Playwright & Selenium
Bug reporting & triage
Included as standard

What every engagement comes with

Managed properly, so you don't have to manage it yourself.

Named team lead & escalation contact
Written SOPs for every process
Trained backup cover for leave & absence
Weekly reporting against agreed KPIs
QA checks before work reaches you
Secure, least-privilege access to your tools
Onboarding & training on your systems
Month-to-month terms after the pilot
How we get started

From first call to a team that's live

Usually one to three weeks, with a two-week pilot before anything is locked in.

01
1

Discovery call

We learn what needs doing, the volumes, the tools you use and the hours you need covered.

02
2

Scope & SOP

We write the process down step by step, agree the KPIs, and give you one fixed monthly price.

03
3

Team & pilot

We hand-pick the team, set up secure access, train them on your tools and run a two-week pilot.

04
4

Go live

Daily work with a named team lead, shared trackers, and a weekly report in your inbox.

05
5

Review & scale

Monthly reviews. Add people as the work grows, reduce with 30 days' notice.

Tools we already work in

Your systems, your logins, your process. If it isn't listed, we'll learn it during the pilot.

ExcelPower BITableauLooker StudioSQLPythonJupyterNotionConfluenceJiraLabel StudioPlaywrightWord & PowerPointGoogle Workspace

Industries we support

Where KPO teams from KStar are most often at work.

Financial ServicesLegal & ProfessionalSaaS & TechConsulting FirmsHealthcareEducation & E-learningReal Estate & PropertyStartups & Investors
Questions

KPO questions, answered

Graduates and experienced specialists in finance, research, data and engineering — led and reviewed by seniors. You'll know the names of the people on your team and can speak to them directly.

Yes to both. We sign your NDA (or provide ours), work inside your tools with least-privilege access, and don't keep client data on personal devices.

Support. We prepare the analysis, models, research and documents; your qualified people make the decisions and sign off. We're not a law or accounting firm, and we don't pretend to be.

Usually a fixed monthly fee per specialist, or a fixed quote for one-off projects like a research report or a dashboard build. No hourly meter running in the background.

Tell us what needs doing

Send a rough list of tasks, the hours you need covered and the tools you use. We'll come back within a business day with a plan and one fixed price.

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